Instant insights for Underwriting and tackling claims fraud

Instant insight on policyholders

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Underwriting & claims fraud support

Xapien helps you quickly understand who you are giving a policy to, helping you to underwrite the right people and deliver a more profitable book with fewer claims.

Knowing who you are underwriting is essential when quoting for a policy.

 

A cleaner book means that honest customers have a lower 'fraud' tax included in their premiums helping provide a more competitive market offering.

Insurance underwriters are very good at understanding the risks associated with different types of business and their locations. The scoring on these attributes have been refined over decades.

The missing link in the chain is the person running the company — understanding their background, the number of failed companies they have had, the business press reporting, the allegations, criminal cases etc. all add up to give a clear picture of the person and an indication as to whether moral hazards have been identified.

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Xapien helps our insurance clients pull together corporate records, insolvencies, struggling companies and other corporate risk flags.

Deciding to investigate an insurance claim for fraud is a big decision – it delays the pay-out, which affects customer satisfaction. It is also expensive and time-consuming.

Setting the claimant in context, Xapien helps you identify their business associates, assets and pertinent risks across web and media content. We do this by locating relevant content, at scale. Our deep linguistic technology identifies non-obvious links through complex corporate structures and extracts valuable insight buried deep within text. We determine risk and provide quick insightful overviews to help you make informed decisions quicker.

As well as saving hours on every investigation, Xapien provides our clients with consistent, comprehensive, and reliable insight, accelerating their claims process by highlighting risk, early.

How Xapien works

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01

Search

Xapien’s simple search rapidly locates relevant data across thousands of disparate web pages and data sources.

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02

Extract

Our language processing algorithms extract meaningful knowledge from these, just like a human can, but at speed and scale.

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03

Process

Our powerful AI engines continually interpret the ingested data, excluding false positives and further refining the search.

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04

Report

Xapien takes minutes to deliver a clear, concise, and context-rich report, packed with insights and highlighting potential risk.

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